Support
With Pandora you will
Experience the Advantage of exceptional customer service and support. We are committed to providing our customers with not only the most effective tools but also the best possible service.
Our goal is one of
"Service through Partnership." We are dedicated to continually supporting and assisting our clients so that they can spend more of their time on what really matters:
patient care.
The Support Department at Pandora is
well equipped to respond to the needs of our growing customer base. Whether a technical question, or matter of practical application, our experienced staff of engineers and support representatives is
readily available to help
.
Pandora customers with active accounts enjoy a variety of advantages including; unlimited technical support, unlimited product training, quarterly software updates, the value of HIPAA compliance and
over 13 years experience. Active customers also have access to our online Customer Center. The site features many
practical resources including our Pandora community forum where users discuss tips for getting the most out of Pyxis™, AcuDose-Rx™, or Omnicell® data.